Shipping Timeline: Please allow at least 7-10 business days for order processing (i.e., creation). Larger orders will require a longer time frame. Once your order has been created, you will be notified of shipment date.

Returns & Exchanges: Due to the customized nature of the products, returns and exchanges are NOT accepted. However, please contact me if you have any issues with your order.

Please reach out to us if you have any further questions about our shipping and return policy.

Thank you for shopping at Kotoba Creates!